Shipping & Returns
Shipping & Processing Time
All orders through our website are guaranteed to be processed, packaged and shipped the following business day. Orders will be sent out the same business day if made before 9:30 AM PST. Please note, receiving a purchase order via email indicating the items selected, does NOT guarantee all items will be in stock. We will notify you via email once your package has been processed.
Tracking information will be provided on all orders and will be sent directly to your email once it has been shipped to the destination. Remote areas and PO boxes are subject to charges that will be notified at checkout.
We now ship worldwide! Simply fill in your shipping address during checkout and we will take care of the rest! Please contact us here if you have any questions.
Coffee: We will gladly accept any returns as long as the coffee is sealed, and the purchaser pays the return shipping. Should any issues arise, please contact us at 1-888-294-1111 within 5 business days of receiving your order. We will be happy to assist you and your coffee needs.
Merchandise & Equipment: We will gladly accept any returns as long as the product is unused and the purchaser pays return postage. Should any issues arise, please contact us at 1-888-294-1111 within 2 weeks of receiving your order. Our customer’s satisfaction is our number one priority.